Refund Policy

Our returns policy is valid for 30 days from the date of purchase. If 30 days have passed since your purchase, we regret that we cannot offer a refund or replacement.

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To be eligible for a return, the item must be unused, in the same condition as when received, and in its original packaging. NIIS Beauty Ltd does not currently provide free return postage. We recommend using a tracked postage service to ensure the item reaches us.

To initiate a return, please email us at info@niisbeauty.com with your order number and the reason for the return. You must also provide a receipt or proof of purchase and return the item to our office.

Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within a specified number of days.

Late or Missing Refunds

If you have not received your refund, please:

1. Recheck your bank account.

2. Contact your bank, as processing times can vary.

If you still have not received your refund, please contact us.

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at info@niisbeauty.com for further instructions.